Key Contact

If you have any questions, please contact the Senior Director of IT.

Applicability

All CLAS departments.

Policy Purpose and Description

The CLAS Computer Replacement (CCR) program ensures that faculty and staff are working with up-to-date computing technology that can be supported and managed according to OneIT standards and protocols. The OneIT standards and protocols are designed to take advantage of automated updates, software deployment, and cybersecurity measures.  

Return of used computers via the CCR program also provides a supply of warranty-expired, but still-usable, systems for reallocation to visiting faculty, teaching assistants, and graduate assistants.

Definitions

Who is eligible for CCR?

• State-funded regular faculty, tenured or tenure-track (.5 FTE minimum appointment; faculty in emeritus or phased retirement status are not eligible)
• State-funded instructional track faculty (multi-year contract)
• State-funded regular P&S and merit staff (.5 FTE minimum appointment)
• The usual cadence for refresh is every four years.

What is allocated? In order to take advantage of quantity discounts and to improve user support, the college will normally replace computers with a standard desktop or laptop configuration based on Board of Regents license-negotiated contracts.  

Procedure

• Each year, local technology consultants receive a report listing which users are eligible for refresh. This is the definitive source for eligibility based on appointment, primary machine, and expiration date.
• The OneIT Consultant will share the list with the department DEO and Administrator for review and adjust due to attrition, retirements, or other factors.
• CLAS Technology Services reviews the Board of Regents contracts to set the standards for desktops, laptops, and other items such as headsets and docks.
• OneIT Consultants communicate directly with eligible users to determine computing need and scheduling. The requirements of most users are met by the standard PC or Apple computer configurations.
• Faculty and staff with unique, justified pedagogical or research requirements may request a non-standard computer. This requires collaboration with the OneIT Consultant and a brief explanation of need. All non-standard requests will be reviewed by department administrators and the Director of CLAS Technology Services. Funding up to $1,250 may be allocated from the CCR program to support these needs. The user or department will be responsible for funding additional costs over $1,250.
• Computer orders will be sourced by the local technology consultant, purchased through shared services, and delivered to the Lindquist Center receiving center for pre-imaging prior to local deployment.

Forms

CCR covers several standard desktop or laptop configurations. Please use this workflow form to request a non-standard device. You will need to provide an MFK to cover costs over $1250.

Frequently Asked Questions

I am a retiree, emeritus professor, or currently on phased retirement.  Am I eligible for CCR?

No, users in a retirement status are not eligible for computer replacements. If you are on phased retirement, you are eligible.

I am a retiree, emeritus professor, or currently on phased retirement, am I eligible for continued support?

No, if you are in unpaid status, the device must be returned to the university. ETS staff will assist you in retaining appropriate data from university property. If you have active grants, you remain eligible for continued support.

My computer is malfunctioning and warranty repairs are not feasible due to interruption of work productivity. What do I do?

Your local technology consultant will assist you by finding a temporary replacement or escalating to the college for remediation.

Can I keep my old computer?

No. The CCR program is predicated on the return your old computer to your local technology consultant for reallocation to CLAS personnel not eligible for CCR. After being safely transferred to your new machine, all files, including any personal information, on the old machine will be wiped and the system re-installed before it is re-allocated.

Is CCR computer the same as my Faculty Startup computer?

No, the funding sources and programs are different.  Your startup computer configuration will not necessarily be replaced one-for-one at the end of the warranty. You will be CCR eligible for a standard computer selection at the end of your startup machine’s lifecycle.  

Related Information

System Options

Revision History

Updated: August 20, 2024